Dialing modes

Predictive Dialer

Dials ahead of your agent pool and only connects the calls a real person picks up — voicemail, busy signals, and no-answers get filtered out before anyone hears them.

Auto-paced dialingAMD built inMulti-campaign
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Predictive Dialer, built into one platform

Pacing that adapts in real time

The dial ratio adjusts continuously against live agent availability and answer rate, instead of a fixed guess.

Answering machine detection

Voicemail and dead air get filtered before an agent ever picks up the handset.

Campaign setup in three steps

Create the campaign, import the contact list, start dialing — no separate provisioning step.

Time zone aware

Calls stay inside each contact's local calling window automatically, on national and international lists alike.

Common questions about Predictive Dialer

An auto dialer works a list one number at a time behind whichever agent is free. A predictive dialer dials several numbers ahead of the agent pool at once on a live pacing ratio, so only connected calls ever reach an agent.

Yes, under TCPA — it isn't a robocall. You still need to stay inside the numbers you're permitted to call and scrub against the Do Not Call registry, which we handle automatically.

Want to see it running on your data?

Fifteen minutes on a call is usually enough to tell you whether it's the right fit.

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