Call center types

Hosted PBX

A cloud-based phone exchange that replaces on-premise PBX hardware — no wiring, no server room, no per-line install cost, and it scales by adding a login, not a cable run.

No hardwareUnlimited usersWebRTC ready
Live on the network
500+
Clients
99%
Uptime SLA
150+
Countries
24/7
Support

Hosted PBX, built into one platform

No infrastructure to maintain

No cabling, no on-site box, no maintenance window — the exchange runs in the cloud.

Scales without new hardware

Add users by provisioning a login, not by running a new line.

Built-in call handling

IVR, call transfer, conference calling, and call routing come standard, not as add-ons.

Remote-ready by default

Employees can log in and take calls from anywhere with an internet connection — a laptop or the mobile app is enough.

No downtime from a single point of failure

Traffic reroutes to another data center automatically if one goes down.

Common questions about Hosted PBX

A traditional PBX sends calls over the phone network (PSTN) through on-site hardware. VoIP sends and receives calls over the internet. Hosted PBX is a VoIP-based phone exchange delivered from the cloud, with none of the on-premise hardware a traditional PBX needs.

If your team works remotely or you're scaling headcount quickly, yes — hosted PBX numbers exist in the cloud and are reachable from anywhere with a stable connection, without the lead time a physical PBX expansion requires.

Want to see it running on your data?

Fifteen minutes on a call is usually enough to tell you whether it's the right fit.

Talk to us