Elevate your business communication with robust VoIP, ViciDial, and Efficient Call Routing Technology using PTA-approved routes
100%
PTA COMPLIANCE
400%
TALK TIME BOOST
LDI-Grade
CALL QUALITY
15M+
DAILY MINUTES
Who we are?
Leading the Future of Compliant Communication in Pakistan
At Dialer Giants, we specialize in high-performance VoIP Solutions and LDI carrier integration. By providing PTA-approved routes and Local Support, we empower BPOs and software houses to operate securely. Our core focus is delivering Efficient Call Routing Technology and White route dialing that adheres strictly to PTA anti-spam rules and TCPA Compliance.
Our Services
Transform your operations with sophisticated VoIP, ViciDial, and PBX solutions. Our Efficient Call Routing Technology ensures calls reach the right team through PTA-approved routes, maximizing efficiency and customer satisfaction with dedicated Local Support.
Real-Time Analytics Integration
Optimize agent efficiency across Pakistan with live performance data and LDI carrier integration for seamless oversight.
Efficient Call Routing Technology
Improve response times using White international routes and LDI bandwidth optimization for superior call quality and connectivity.
Personalized VoIP Calls
Build trust with a Local CLI display and PTA IP whitelisting, ensuring your outbound reach feels authentic and professional.
AI-Powered Call Filtering
Maximize productivity with Grey route blocking and PTA spam compliance to ensure only high-value connections reach your agents.
AI DID Management
Simplify scaling with PTA DID registration and Virtual Pakistani DIDs, providing automated handling for all your Local number pooling needs.
Predictive Dialing
Boost outbound success using White route dialing and PTA lawful intercept ready systems designed for high-volume international BPOs.
TCPA Compliance
Ensure PTA anti-spam rules adherence and Consent verification through our automated Do Not Call registry integration to minimize regulatory risk.
VoIP Solutions
Experience elite connectivity via Licensed LDI gateways. Our solutions include Static IP whitelisting for secure, crystal-clear business conversations.
Why Choose Us?
Why Partner with Pakistan’s Leading VoIP Provider?
Dialer Giants delivers advanced VoIP Solutions backed by PTA-approved routes and LDI carrier integration. We provide expert Local Support in Pakistan, custom Efficient Call Routing Technology, and 24/7 monitoring. Our commitment to TCPA Compliance and PTA anti-spam rules ensures your call center achieves real results securely and legally.
PTA Compliance
Fully PTA-compliant VoIP with white routes and IP whitelisting for uninterrupted service.
AI Dialing
AI-powered predictive dialing with local DNC automation and spam compliance.
Local DIDs
PTA-registered Pakistani DIDs showing local CLI for trusted, personalized customer calls.
Client Testimonials
Frequently Asked
Question
Is TCPA compliance enough for VoIP in Pakistan?
No, TCPA is US-focused, but Pakistani businesses need PTA compliance for VoIP legality. We ensure Vicidial setups follow PTA IP whitelisting and white routes alongside TCPA standards for stable, risk-free operations.
Do your VoIP solutions require PTA licensing?
Yes, PTA registration for IPs and LDI carriers is mandatory for legal VoIP in Pakistan. Our Vicidial services handle full PTA compliance, delivering reliable uptime without service blocks or fines.
Why would my husband have a VoIP number?
A VoIP number allows professionals to manage business communications efficiently from any location. It is commonly used for cost-effective international calling, ensuring PTA compliance through legal gateways. Our solutions also utilize IP Whitelisting to provide a secure, private connection, protecting the user’s data and ensuring high-quality, professional-grade voice services.
What software do most call centers use?
Most call centers utilize robust platforms like VICIdial, Five9, or Genesys for efficient operations. These systems offer advanced tools like predictive dialers and real-time analytics. We enhance these setups by ensuring full PTA compliance via licensed gateways and secure IP Whitelisting, providing a legal and reliable infrastructure for your business.
What reports can VICIdial generate?
Vicidial generates comprehensive real-time and historical reports, including agent performance, call logs, and campaign productivity. To maintain operational integrity, we integrate PTA compliance monitoring and secure IP Whitelisting within your reporting dashboard. These tools ensure your data remains transparent, secure, and fully aligned with local regulatory standards.
Who is the owner of VICIdial?
VICIdial was created by Matt Florell, who remains the owner and President of The VICIdial Group. As a trusted provider, we ensure your VICIdial operations maintain full PTA compliance through approved white routes and rigorous IP Whitelisting. This provides a secure, reliable, and legal communication infrastructure for your business.
How does Vicidial stay stable under PTA rules?
Vicidial thrives with PTA-approved static IPs, licensed gateways, and grey route avoidance for consistent performance. We optimize configurations for Pakistan’s telecom landscape, ensuring 99.9% uptime even during regulatory checks.