VoIP · ViciDial · Predictive Dialing

Call center infrastructure that keeps agents talking, not waiting.

We run the VoIP, ViciDial, and predictive-dialing layer behind outbound teams who can't afford dead air — AI call filtering, global DID routing, and compliance built in, not bolted on.

ViciDial integrationPredictive dialingPBX systems
Live on the network
15M+
Minutes / day
90%
ASR
95%
AMD accuracy
24/7
Live support
0
Minutes dialed
across every active campaign, every day
0
Talk-time lift
average increase after switching to us
0
AMD accuracy
voicemail and dead air filtered before an agent hears it
0
Compliance coverage
TCPA and STIR/SHAKEN on every outbound call
24/7
Live support
a person, not a queue, at 2am or 2pm

Built on the technologies you already trust

ViciDialAsterisk PBXKamailioFreePBXWebRTCSIP TrunkingViciDialAsterisk PBXKamailioFreePBXWebRTCSIP TrunkingViciDialAsterisk PBXKamailioFreePBXWebRTCSIP Trunking

One dialer stack, eight ways to use it

Pick the dialing mode that fits the campaign. Switch anytime — it's the same infrastructure underneath.

Predictive Dialer

Paces multiple calls per agent and hands off only the ones a real person answers.

Auto Dialer

Works a number list unattended, plays your message, routes live pickups to a free agent.

Power Dialer

One line per agent, one click per call — full control over pacing for high-touch outreach.

AI Dialer

Predicts the next lead to call and pre-dials before the agent finishes the last conversation.

Ringless Voicemail

Drops a message straight into voicemail — no ring, no interruption, just a callback waiting.

Voice Broadcast

Pushes one recorded message to thousands of numbers in a single run.

Click-to-Call

A one-click widget on your site that puts visitors straight through to an agent.

Hosted PBX

Cloud phone system — no on-prem hardware, no maintenance contract.

The numbers that actually move when you switch

Fastest
Dial-to-connect

Agents stay on the line instead of watching a spinner between calls.

100%
Yours

Your lead data and call recordings are never resold or shared with anyone.

99.99%
Uptime

Redundant carrier routes mean one outage doesn't take your floor offline.

Contact rate

AI pacing and filtering multiply how many live conversations agents get per hour.

What you're actually paying for

Not a longer feature list — fewer reasons for a call to go wrong.

AI call filtering that actually works

95%-accurate answering-machine detection, so agents pick up only when someone is really there.

ViciDial, fully managed

We install, tune, and patch your ViciDial stack so your team doesn't have to learn server ops.

Predictive pacing, tuned per campaign

Dial ratios set for your abandon-rate ceiling, not a generic default.

PBX that holds up at scale

Queueing, live monitoring, and call distribution built for 10 seats or 1,000.

Local presence, globally

Local caller ID in the countries you actually call, with static IP whitelisting.

Compliance built into the dial flow

DNC scrubbing, consent logging, and STIR/SHAKEN attestation on every call — not bolted on after.

The bot that actually finishes the call

We also run natural-voice AI calling bots on the same stack as your dialer — not a qualify-and-transfer script, a bot that carries the whole conversation: booking, answering, resolving, start to finish.

  • Handles booking, FAQs, and qualification end to end
  • Picks up inbound overflow the second agents are busy
  • Transfers live with full context when a human is needed
  • Runs on the same CRM sync, recording, and compliance layer
See AI Calling Bots
AI bot, live on a call
24/7
Coverage
0s
Hold time
Live
Handoff
1
Shared platform

Every layer between your agent and a live answer

Hover a card to pause and read.

Real-time

Live Campaign Analytics

Dashboards your supervisors actually open — real-time agent performance, no spreadsheet exports.

+27% connect rate

Carrier-Grade Routing

International call paths chosen for voice quality first, cost second.

Static IP

Local-Presence VoIP

Calls display a local number wherever you’re dialing, so people actually pick up.

95% accuracy

AMD Call Filtering

95% of voicemail and dead air gets filtered before it ever reaches an agent.

Auto-rotation

Global DID Rotation

Numbers rotate automatically to stay ahead of carrier spam-flagging.

Real-time

Live Campaign Analytics

Dashboards your supervisors actually open — real-time agent performance, no spreadsheet exports.

+27% connect rate

Carrier-Grade Routing

International call paths chosen for voice quality first, cost second.

Static IP

Local-Presence VoIP

Calls display a local number wherever you’re dialing, so people actually pick up.

95% accuracy

AMD Call Filtering

95% of voicemail and dead air gets filtered before it ever reaches an agent.

Auto-rotation

Global DID Rotation

Numbers rotate automatically to stay ahead of carrier spam-flagging.

+400% talk time

Predictive Dialing Engine

Pacing tuned per campaign — not a one-size-fits-all dial ratio.

Audit-ready

TCPA Compliance Layer

Consent tracking and DNC scrubbing built into the dial flow itself.

99.99% uptime

Enterprise VoIP

Carrier-grade voice with the uptime an enterprise SLA actually requires.

Fully managed

ViciDial Hosting & Ops

We run the servers. You run the campaigns.

+400% talk time

Predictive Dialing Engine

Pacing tuned per campaign — not a one-size-fits-all dial ratio.

Audit-ready

TCPA Compliance Layer

Consent tracking and DNC scrubbing built into the dial flow itself.

99.99% uptime

Enterprise VoIP

Carrier-grade voice with the uptime an enterprise SLA actually requires.

Fully managed

ViciDial Hosting & Ops

We run the servers. You run the campaigns.

People who've actually run a dial campaign

Most vendors hand you a login and a PDF. We've configured thousands of campaigns ourselves, so when something breaks at 2am, you're talking to someone who can fix it — not a script.

  • Local caller ID across 150+ countries
  • AI-tuned dial pacing per campaign
  • A real person answers — day or night
  • TCPA and STIR/SHAKEN compliant by default
Talk to our team
DialerGiants support team
Pricing

Plans that scale with your seat count

From a five-agent startup desk to a thousand-seat floor — one predictable price per plan, no surprise invoices.

500+
Clients
99%
Uptime SLA
150+
Countries
24/7
Support

Built to fit the floor you're actually running

Call centers & BPOs

10 seats or 1,000 — the stack scales with you, no re-platform required when you grow.

Startups

Server pricing starts at $75/month, so you're not paying enterprise rates just to prove the model works.

Enterprises

Dedicated account management, custom integrations, and SLAs for floors that cannot afford downtime.

What changes when the dialer stops being the problem

Hover a card to pause and read.

“We stopped agents wasting half their shift on voicemail. The AMD filter alone paid for the upgrade in three weeks.”

Sarah Khan
Sarah Khan
Operations Director, CallHub
40% fewer dead calls

“Migrating our ViciDial box to their managed hosting was the easiest infrastructure change we’ve made. Talk time is up 250%.”

Numan Khan
Numan Khan
CEO, Global BPO Solutions
+250% talk time

“Compliance used to be a full-time headache. Now consent and DNC scrubbing just happen — we pass every audit without prep.”

Sara Ali
Sara Ali
Compliance Manager, FinCall
Audit-ready always

“We push 15M+ minutes a day through their routes and haven't had a real outage. That's the whole pitch, honestly.”

James O'Brien
James O'Brien
CTO, NexaTel
99.99% uptime

“DID rotation quietly fixed a problem we didn’t know how to name — carriers were flagging our numbers before we switched.”

Linda Zhang
Linda Zhang
VP of Sales, PulseDial
+35% connect rate

“We stopped agents wasting half their shift on voicemail. The AMD filter alone paid for the upgrade in three weeks.”

Sarah Khan
Sarah Khan
Operations Director, CallHub
40% fewer dead calls

“Migrating our ViciDial box to their managed hosting was the easiest infrastructure change we’ve made. Talk time is up 250%.”

Numan Khan
Numan Khan
CEO, Global BPO Solutions
+250% talk time

“Compliance used to be a full-time headache. Now consent and DNC scrubbing just happen — we pass every audit without prep.”

Sara Ali
Sara Ali
Compliance Manager, FinCall
Audit-ready always

“We push 15M+ minutes a day through their routes and haven't had a real outage. That's the whole pitch, honestly.”

James O'Brien
James O'Brien
CTO, NexaTel
99.99% uptime

“DID rotation quietly fixed a problem we didn’t know how to name — carriers were flagging our numbers before we switched.”

Linda Zhang
Linda Zhang
VP of Sales, PulseDial
+35% connect rate

“DID rotation quietly fixed a problem we didn’t know how to name — carriers were flagging our numbers before we switched.”

Linda Zhang
Linda Zhang
VP of Sales, PulseDial
+35% connect rate

“We push 15M+ minutes a day through their routes and haven't had a real outage. That's the whole pitch, honestly.”

James O'Brien
James O'Brien
CTO, NexaTel
99.99% uptime

“Compliance used to be a full-time headache. Now consent and DNC scrubbing just happen — we pass every audit without prep.”

Sara Ali
Sara Ali
Compliance Manager, FinCall
Audit-ready always

“Migrating our ViciDial box to their managed hosting was the easiest infrastructure change we’ve made. Talk time is up 250%.”

Numan Khan
Numan Khan
CEO, Global BPO Solutions
+250% talk time

“We stopped agents wasting half their shift on voicemail. The AMD filter alone paid for the upgrade in three weeks.”

Sarah Khan
Sarah Khan
Operations Director, CallHub
40% fewer dead calls

“DID rotation quietly fixed a problem we didn’t know how to name — carriers were flagging our numbers before we switched.”

Linda Zhang
Linda Zhang
VP of Sales, PulseDial
+35% connect rate

“We push 15M+ minutes a day through their routes and haven't had a real outage. That's the whole pitch, honestly.”

James O'Brien
James O'Brien
CTO, NexaTel
99.99% uptime

“Compliance used to be a full-time headache. Now consent and DNC scrubbing just happen — we pass every audit without prep.”

Sara Ali
Sara Ali
Compliance Manager, FinCall
Audit-ready always

“Migrating our ViciDial box to their managed hosting was the easiest infrastructure change we’ve made. Talk time is up 250%.”

Numan Khan
Numan Khan
CEO, Global BPO Solutions
+250% talk time

“We stopped agents wasting half their shift on voicemail. The AMD filter alone paid for the upgrade in three weeks.”

Sarah Khan
Sarah Khan
Operations Director, CallHub
40% fewer dead calls

Ready to stop fighting your dialer?

Fifteen minutes on a call is usually enough to tell you whether we're the right fit.

Questions people actually ask before switching

ViciDial is the open-source predictive dialer engine that powers most serious outbound floors. Running it well — tuned pacing, clean carrier routes, real monitoring — is the hard part. We handle that layer end to end, plus the AI filtering and analytics ViciDial doesn't ship with out of the box.

Yes, by default, not as an add-on. Every account gets automated consent tracking, live DNC scrubbing, and full STIR/SHAKEN attestation, so your calls land as verified instead of getting flagged as spam by carriers.

Our answering-machine detection runs at 95% accuracy in production, which means the large majority of voicemail, dead air, and invalid numbers never reach an agent's headset. Combined with predictive pacing, that's where most of the talk-time gains come from.

Yes. Global DID management gives you local caller ID in the countries you actually dial, with automatic number rotation and static IP whitelisting to keep delivery clean across US, UK, EU, and APAC routes.

You call us and a person picks up — not a ticket queue. Support is staffed 24/7 by people who configure ViciDial and PBX systems for a living, not a script-reading tier-one desk.

We offer fully managed ViciDial hosting: server deployment, carrier integration, campaign setup, and ongoing performance tuning. If you'd rather self-host, we'll still help with setup and configuration.

In most cases, yes. We've built integrations with the common platforms and can connect custom-built CRMs too — automatic lead distribution, call logging, and agent notes flowing both directions.

Talk to us